FACTS Family Portal

How to access FACTS Family Online

FACTS Family Portal (formerly ParentsWeb - which is also used for students) is a private and secure student web portal that will allow each student to view academic information specific to them while protecting their information from others. Here you will find the following

- Grades (k-12) - notifications, assignment grades and status

- Classroom Assignments (k-12) - lesson plans and homework

- Finances - status and payment options

- Attendance - tardies and absences (excused and unexcused)

IMPORTANT! - Even though both the STUDENT and PARENT FACTS accounts are accessed through FACTS Family Portal, they are two separate accounts. All 6-12th Students have their OWN FACTS accounts that are DIFFERENT than their parents' FACTS Account.

Creating a FACTS Family Portal Parent Account .

  • Go to www.factsmgt.com

  • Click “Parent Log in” at the top of the page

  • Click “FACTS Family Portal (ParentsWeb)"

  • Type SBA’s District Code - "SBA-TN"

  • Click "Create New ParentsWeb Account"

  • Type the email we have on file for you (included in the online application) and an email will be sent to you

After receiving the email:

  • Click the “Click to change password” link in the email you received.

  • This link is only valid for 6 hours.

  • A web browser displays your Name and FACTS ID

  • Click "Save Password." A message displays at the top of the browser, "User Name/Password successfully updated."

  • You can now log into FACTS Family Portal as a parent using your new username and password.

FACTS Family Portal Troubleshooting: If you experience trouble with accessing FACTS, please attempt the following prior to contacting SBA for help:

* If these steps do not resolve your issue, please submit an SBA Help Desk ticket by emailing helpdesk@silverdaleba.org