Parent IT Help Desk


Creating a Help Desk Ticket (SBA Related Issues Only) - The most effective way we can help you is for you to email the help desk (this automatically creates a help desk ticket, triggering someone on our team and facilitating all communication with you).

  • Email -

  • Subject Line - brief description of the issue (i.e. RenWeb no logging me in)

  • Body - Please describe your issue using as many details as possible (i.e. I cannot log into RenWeb. I am using Internet Explorer. I have followed all the instructions on the RenWeb page that include restating my browser, restarting my computer, trying other browsers and clearing my cookies)


- Web - SBA Help Desk

- Email -

- Phone - 423-892-2319 x2220

Key Issues: