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Parent IT Help Desk


Creating a Help Desk Ticket (SBA Related Issues Only) - The most effective way we can help you is for you to email the help desk (this automatically creates a help desk ticket, triggering someone on our team and facilitating all communication with you).
  • Email -
  • Subject Line - brief description of the issue (i.e. RenWeb no logging me in)
  • Body - Please describe your issue using as many details as possible (i.e. I cannot log into RenWeb.  I am using Internet Explorer.  I have followed all the instructions on the RenWeb page that include restating my browser, restarting my computer, trying other browsers and clearing my cookies)
 - Web - SBA Help Desk
 - Phone - 423-892-2319 x2220

Key Issues: